Job Description

Our mission and where you fit in

At Employment Hero, we\xe2\x80\x99re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we\'ve had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There\xe2\x80\x99s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let\xe2\x80\x99s see if we could be a match!

What might your days look like

We\'re a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

As Product Owner, you will be working with the Integrations Team to complement our existing team and fulfil our product strategy. This role will see you join a progressive company at the forefront of HR, Payroll, Recruitment, Onboarding, Benefits, Employee Engagement & Performance technologies, with the opportunity to grow and develop with us. You will be an integral part of our Product team consisting of Designers, Engineers and Product experts to deliver our product strategy that is aligned to our company vision.

You\xe2\x80\x99ll be responsible for:

Product Ownership & Delivery

• Monitor and adapt the product vision and roadmap as constraints are identified, whilst staying true to the product vision.
• Effectively follow the full product life-cycle from gathering requirements and documenting detailed product specifications, working with the engineering team to build the feature and then thoroughly testing to ensure we deliver a robust product.
• Be proactive in addressing any support issues that get assigned to the team and following them through to completion to ensure our customers remain happy with our product.

Backlog Management

• Apply a strategic mindset to user story prioritisation and delivery.
• Balance business goals, client expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget).

• Represent the client, customer and brand in decision-making prioritisation during release and sprint planning.

Collaboration and Team Management

• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning.
• Work with our UI Designer to ensure interface designs appropriately meet the wireframes, user stories and acceptance tests.
• Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable.
• Work with other relevant teams to develop launch collateral with the aim of educating and sharing Product\xe2\x80\x99s vision with customers and prospects alike. To create rollout and implementation plans for existing customers, while tending support tickets as the SME.

Communication

• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail.
• Ensure product requirements are gathered accurately, are communicated transparently and documented clearly to the product squad.
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers.

Requirements

What will you bring

• Undergraduate qualifications (Business Systems, IT or Engineering disciplines preferred).

• Minimum 3+ years relevant work experience as a Product Owner or in product management.
• Ability to write well-defined specifications to clearly communicate expected product outcomes.
• Proven success working with development teams using agile/scrum methodology.
• A track record of being able to critically analyse data samples and produce sensible insights to fuel product initiatives.
• Ability to challenge expectations and question the status quo on a day-to-day basis.
• Experience in manual testing and clearly documenting testing results.
• A willingness to work as a team, especially when it comes covering support tickets for the product team.

• A hungry, creative, enthusiastic, and data-driven with a diverse skill set to thrive in an environment of fast growth and ambiguity.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we\xe2\x80\x99ll empower you to let your talents shine.

Benefits

Life at Employment Hero

Remote-first principles

At Employment Hero, we\'re not just working remotely; we\'re integrating flexibility and global reach into the heart of our daily operations.

That doesn\xe2\x80\x99t mean, though, that you\xe2\x80\x99ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We\xe2\x80\x99ve got your back

Whether you\xe2\x80\x99re a seasoned remote-first pro, or a first-timer, you\xe2\x80\x99re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there\xe2\x80\x99s always someone willing to lend a helping hand.

Plus you\xe2\x80\x99ll get to enjoy a number of great perks, including:

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we\xe2\x80\x99ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn\xe2\x80\x99t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match?

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you\xe2\x80\x99re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities.
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Employment Hero