Job Description

The Role Responsibilities

Strategy

• Align to the Group Strategy on Loss of Data risk.
• Lead and drive the implementation of the Consumer, Private and Wealth and Business Banking Business (CPBB) Payment Card Data (PCD) Protection program journey.
• Primary point of contact for PCD Protection control implementation in assigned CPBB markets.
• Support in PCD risk buydown in CPBB markets.
• Support in PCI DSS compliance for Regulatory mandated CPBB markets.
• Analyse and identify card related activities / processes and both in-country and group applications where PCD protection is required.
• Work with the respective process teams to generate relevant process flows and data flow diagrams (DFD) and control solutioning around it.
• Work with Solutioning and Application team to derive appropriate PCD protection controls i.e Masking, Tokenisation, Automation or Information Cyber Security (ICS) controls where applicable.
• Liaise and obtain sign-off with respective process owners on the required change including both process and system changes.
• Creating and maintaining a prioritised Product Backlog, ensuring it is visible, transparent and clear.
• Clearly communicating priorities, objectives/goals, mission and acceptance criteria to the Agile Delivery Team.
• Ensuring the Agile Delivery Team members understand items in the Product Backlog to the level needed.
• Tracking user stories deliverables. Coordinating with users to support UAT, UVT and go-live.
• Ensuring Project deliverables are of the desired quality and have appropriate endorsements/ sign-offs.
• Manage project allocated budget.
• Manage project artefacts and support in risk buydown and audit activities.
• Transitioning and hand over to BAU.
• Owning the review of Benefits over the lifecycle

People & Talent

• Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise

Risk Management

• Drive the implementation of the PCD Protection programme in CPBB markets. This would include risk assessment, definition and implementation of controls as guided by the programme and be responsible to produce and maintain PCD residual risk buydown for CPBB markets.
• Maintain oversight and visibility into the continued effectiveness and assurance of controls that have been implemented in the markets and how these interplay with the Loss of Data risk metrics.

Governance

• Build visibility with the key stakeholders, on the progress and areas of support / challenge of the PCD programs via the relevant forums (e.g. Refinement Forums, Regional ICS and PCD Working Groups etc).
• Be the CPBB subject matter expert regarding the PCD Protection execution journey.
• Ensuring that all submissions to committees are of the right quality and are timely.
• Communicating progress outside the core Agile Delivery Team including reporting RAG status to the relevant governance forums.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CPBB PCD Programme Director
• CPBB PCD Programme Product Owners
• CPBB HICS and their direct/indirect reports
• CPBB Heads of Countries
• CPBB Business Risk Managers (BRMs)
• Group/Regional ISRO Teams
• Managers in Operations, Operational Risk, Legal, Compliance and other functions.

Our Ideal Candidate

• University graduate with solid experience in the banking industry, exposure of key positions in Project Management, Business Process Management, Change Management and/or Management Consulting; with experience in a project management role or equivalent capacity
• 10+ years of experience in Banking and Financial services with relevant experience in the Retail/CPBB business and/or Information and Cyber Security programs.
• Strong knowledge of CPBB related products and operations will be preferred.
• Core knowledge and awareness of Cyber Security Frameworks and Information Security principles will be necessary.
• Sound understanding of Project Management, Business Process Management, or Change Management
• Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise
• Ability to articulate gross and residual risk with specific ability to clearly, concisely and accurately communicate complex technology and process risk to non-technical stakeholders in a lucid way.
• Proven ability to lead highly complex, global activities through influence and credibility rather than command and control.
• Excellent verbal, presentation and written communication skills
• Strong interpersonal and stakeholder management skills, across various levels in the organization including senior leadership teams, in influencing key decisions taken in the business and in support teams.
• Must be a self-starter who is able to initiate and successfully drive programs and projects to completion with little or no management supervision.
• Ability to both assess strategic priorities and to focus on detailed aspects of a function in order to drive effective delivery.
• Strong analytical skills and ability to prioritise, make decisions, and work to tight timeframes.

One or more of the following certifications while not mandatory, will be an advantage:

• Certified Information Security Manager (CISM)
• Certified Information Systems Security Professional (CISSP)
• SANS Global Information Assurance Certifications (GIAC)
• Certified in Risk & Information Systems Control (CRISC)
• Certified Information Systems Auditor (CISA)
• Payment Card Industry Data Security Standards (PCI DSS)

Role Specific Technical Competencies

• Understanding of the Cyber landscape and ICS Controls within the CPBB environment
• Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise
• Proven ability to lead highly complex, global, pan-bank, multi-year programmes by driving collaboration and participation by functions, Regions and countries.
• Extensive change and programme management experience, ideally gained in the financial industry
• Ability to foster positive relationships with internal and external stakeholders at appropriate level ensuring open cooperative environment. Be a Team player.

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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