Job Description

Company Description

Globant\xe2\x80\x99s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow\'s customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B and B2C domains.

As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core.

Our specialization lies in a range of critical areas, such as customer experience, channel ecosystems, credentialed commerce capability, change consulting, customized care, and cloud capacity with relentless business innovation.

With an expanding client base including Nissan, Canon, Latam Airlines, Nike, L\'Or\xc3\xa9al, McDonald\'s, Toys R Us, Under Armour, and more, our studio is trusted by esteemed brand names serviced by teams around the globe.

Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

Globant is a digital native company that helps organizations reinvent themselves and unleash their full potential. It combines innovation, design, and large-scale engineering while creating global career opportunities for IT professionals worldwide.

More than 27,000 Globers make up Globant and are present in 25 countries working for companies such as Google, Rockwell Automation, Electronic Arts, and Santander, among others.

Globant was named "Worldwide Leader in CX Improvement Services" by the "IDC MarketScape report." Is also a case study at Harvard, MIT, and Stanford.

Globant is a member of the Cybersecurity Tech Accord.



Today we have a unique opportunity for a talented Product Owner/Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities, and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create \'as is\' and \'to be\' process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the Salesforce CRM system.
• As a team member provide learning support to more junior colleagues.

• You have at least 5 years of experience working as a Product Owner/Business analyst and practical knowledge of Salesforce CRM.
• Good understanding of web development process and e-commerce field
• Experience in documenting & analysing system integration solutions would be a significant advantage
• Full working proficiency in English, both, written and spoken
• Ability to adapt and think on your feet
• Extremely motivated and keen to learn

• Work with professionals who have created some of the most revolutionary solutions in their fields.
• Make an impact. Work in large-scale projects globally.
• Develop your career in our Studios. Each Studio represents deep pockets of expertise on the latest technologies and trends and delivers tailored solutions focused on specific challenges.
• Develop your career within an industry or multiple industries.
• Work in the city you want, and be nourished by cultural exchanges.
• Be empowered to choose your career path: we have more than 600 simultaneous projects, so you can choose where and how to work.
• Be part of an agile pod. Driven by a culture of self-regulated teamwork, each team -or POD- works directly with our customers with a full maturity path that evolves as they increase speed, quality and autonomy.

Globant Commerce Studio