Product Trainer
Makati, Philippines
Job Description
QUALIFICATIONS:
- Must have proven experience as a corporate trainer
- At least 1 to 2 years experience in the BPO industry as a trainer
- Excellent communication, presentation, and public speaking skills
- Good interpersonal skills
- Strong teaching and mentoring skills
- With working background in the BPO Industry - Customer Service/Team leader/Quality Assurance
- Must be amenable to work in a graveyard shift
- Must have working knowledge with Microsoft tools
- Conducts training sessions and coaching to new hire customer service agents
- Mentors and supports new and existing customer service employees to improve performance and ensure they are motivated
- Monitors daily performance and conducts evaluation to identify gaps in performance, determine areas of improvement and create actions plans for enhancement
- Ensures company guidelines and processes are being followed by the employees
- Assists the team leaders in keeping track the attendance and performance records of employees
- Collaborates and communicates with team leaders and the management to identify training needs and improve training process
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Staff meals provided
- Monday to Friday
- Night shift
- 13th month salary
- Overtime pay
- Quarterly bonus
- Are you amenable to work onsite in Makati?
- Product Training: 1 year (Preferred)
- BPO: 1 year (Preferred)
- Night Shift (Preferred)
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Job Detail
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Job IdJD1151312
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMakati, Philippines
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EducationNot mentioned