Job Description

Prudential\xe2\x80\x99s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people\xe2\x80\x99s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Position: Program ManagerJD as follows..
Key Responsibilities:

• Project Management: Manage technology projects from inception to completion, including planning, resource allocation, and performance tracking.
• Technology Implementation: Lead the deployment of new technology solutions.
• User Training: Develop and deliver training programs for health insurance staff on new technologies, ensuring effective adoption and utilization.
• Compliance: Ensure all technology solutions comply with industry standards, regulations, and best practices related to health insurance data privacy and security.
• Innovation: Stay current with emerging technologies and trends in health insurance and healthcare IT, recommending and implementing innovations that drive operational efficiency and enhance patient care.
• Vendor Management: Evaluate and manage relationships with technology vendors, ensuring service level agreements (SLAs) are met and solutions align with organizational needs.
• System Integration: Collaborate with cross-functional teams to integrate technology solutions with Local Business units existing systems, ensuring seamless data flow and interoperability.
• Technical Support: Provide advanced technical support and troubleshooting for health insurance applications and infrastructure, addressing issues promptly to minimize disruption to clinical operations.
• Data Management: Oversee data migration, backup, and recovery processes, ensuring data integrity, security, and compliance with healthcare regulations.

Qualifications

• Experience: Minimum of 10-15 years of experience in health insurance technology or IT roles, with a proven track record of managing technology implementations and solutions
• Education: Bachelor\xe2\x80\x99s degree in information technology, Computer Science, Health Informatics, or a related field. Relevant certifications
• Technical Skills: Strong knowledge of Hinsurance and health related systems, healthcare IT infrastructure, data integration, and security protocols.
• Soft Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, management, and external stakeholders. Strong problem-solving abilities and attention to detail.
• Project Management: Experience with project management methodologies and tools, with the ability to manage multiple projects simultaneously and meet deadlines.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential