Job Description

The client is a well-established healthcare innovation organization based in Singapore, focusing on transforming healthcare delivery through digital and research-driven initiatives. Below position is open urgently.





Position:

Programme and Research Operations Coordinator (15 months Contract)

Location:

Central / West Region, Singapore

Working Hours:

Regular Office Hours

Job Responsibilities

Support the implementation and daily operations of the internet-based Cognitive Behavioural Therapy (iCBT) programme. Collaborate closely with counsellors and internal stakeholders to ensure smooth case coordination and workflow. Organise and facilitate onboarding, training sessions, and case consultation meetings for counsellors. Monitor participants' progress via online dashboards, identify risk or escalation cases, and coordinate timely clinical follow-up with the in-house psychologists. Coordinate qualitative research activities such as participant interviews and feedback sessions. Collect, compile, and analyse feedback for reporting and quality improvement purposes. Assist in documentation, scheduling, and operational data management related to programme activities

Requirements

Bachelor's Degree in Psychology, Business, or related fields. Demonstrated interest in mental health, behavioural science, or digital health initiatives. Excellent communication and coordination skills; able to manage multiple stakeholders. Good IT literacy and comfort working with digital platforms and dashboards. Detail-oriented, organised, and adaptable to evolving project needs.


Interested candidates, kindly email updated resume to sandra@wanco-manpower.com with Subject "Programme and Research Operations Coordinator (iCBT)", thank you.