Job Description

Main responsibilities:
Project Manager

• Develop a holistic understanding of the KYC landscape (end to end processes and stakeholders, systems and tools) within the bank
• Identify problem / opportunities within the KYC landscape, build business cases, propose innovative solutions and drive the delivery in project mode
• Clearly identify the value / benefits of proposed projects and ensure delivery of the same
• Take full ownership of project delivery from inception to handover
• Prepare the project charter /plan and estimates to clearly define the objectives, benefits, scope and delivery methodology
• Deliver all project documentation on time and with quality
• Track and drive the projects throughout the lifecycle

Engage with IT, Business, Infra and external stakeholders to drive and deliver the projects * Ensure timely and accurate communication of project status, attention points, risks, issues and budget consumption of projects to all stakeholders

Business Analysis

• Redaction of Business Specifications for KYC processes automation, including requirements for other impacted applications
• Definition of As-is and To-be processes (Process Mapping under Visio)

Animation & Participation to workshops with KYC SME business operators to identify requirements and draw processes * Functional support to development team during design, build and test phases

• Preparation, Execution and follow-up of User Acceptance Test phases (test cases)
• Support to development team for preparation of production releases

Communication and coordination of business operators\' actions related to the project * Functional monitoring of production post go-live

Change Management

• Redaction / support of redaction / update of procedures and tutorials
• Functional support to business teams in preparation of robot deployment
• Guidance during trainings of users before rolling out new automated processes

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Position location

Geographical area

Asia, Singapore

City

Singapour

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree and above in relevant discipline

Level of minimal experience

6-10 years

Experience

Main requirements

• At least 5 years\' experience as Business analyst / project manager with some part of it in automation / AI related projects
• Strong experience in identifying opportunities, driving and delivering projects
• Excellent Business Analysis skills: gather and elicit business needs, functional specifications, process mapping, data mapping, UAT conception/execution
• Knowledge of AML/KYC business / processes is a plus

Knowledge of process optimization / process improvement is a plus * Excellent analytical and synthesis skill

• Self-motivated and excellent team player
• Excellent written/verbal communication skills with all stakeholders (business, IT, management)
• Rigorous in his/her work
• MS Office, MS Visio, JIRA
• Strong change management experience

Cr\xc3\xa9dit Agricole CIB