Job Description

Some careers have more impact than others. If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. We are currently seeking a high calibre professional to join our team as a Project Manager. Principal Responsibilities Business Process Reengineering:

• Identify and analyse business processes to address areas of inefficiency and opportunities to improve controls, and recommend and implement changes, measured through KPIs (efficiency, cost reduction, control effectiveness, increased revenue). Lead a team of process reengineers. Administer training to embed process reengineering capabilities broadly, equipping all Transformation Services staff with the know-how to perform process mapping and process redesign

Project Management

• Effectively initiates and shapes the project, developing the initial business case and obtaining approval to proceed. Oversees the development of a well-defined project plan. Coordinates planning across multiple stakeholders in the businesses and functions. Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Manages implementation readiness and early stages post-implementation. Acts as a change leader with the business leadership and business sponsor \xe2\x80\x93 a visible and clear leader for the project and the delivery of its outcomes and benefits

Consulting

• Promote and develop internal consulting services with business stakeholders across the organization. Develop the hypothesis and insights to unlock challenging business problems. Undertaking analysis, translating the analysis into useful findings. Review and evaluate market trends to provide outward looking insights and recommendations to business stakeholders. Implementing solutions and anticipating their impact on the business operations and cultures. Challenging existing thinking/ established process and efficiencies, generating new and creative ideas

Stakeholder Management:

• Communicate effectively across a diverse group of stakeholders to gain buy-in and support for proposed changes, delivering to defined project\xe2\x80\x99s scope, budget, and timeline. Deliver high-touch consultative support, deft relationship management, and conflict resolution

Requirements
Requirements

• Minimum 5 years of experience in business consulting with a reputable consulting organization / industry experience within large complex organizations, preferably in Asia Pacific markets
• Bachelor\xe2\x80\x99s degree or equivalent preferable
• Industry accreditation on Six Sigma, with experience in running automation projects and automation tools preferred
• Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively and winning over audiences with compelling and persuasive presentations
• Deep knowledge in Financial Services industry and understand how various types of consulting services and automation tools can bring values to the organization
• Experience in senior stakeholder management and navigating a large matrixed organization
• Ability to identify creative opportunities with stakeholders, and translate these opportunities into execution approach and strategy
• Strong analytical skills with an ability to grasp new concepts quickly
• Collaborative in nature and ability to problem-solve individually or in a group setting
• Comfortable with ambiguity

To be considered for this role, the relevant rights to work in Singapore is required. You\xe2\x80\x99ll achieve more when you join HSBC.
www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited.