Job Description

About the position:

This position reports to Director of Fairs and Events and manages the project department.

Candidate would have to be independent with self-initiative, confident, able to work in a team and converse well.

• Project management, provision of quotation and operational responsibility for Home, Away, Special Projects and JV shows.
• Planning, handling, and coordination of shipments from the customers for both local and international shows and events including customs clearance and onsite services.
• Cost acquisitions, calculation, and preparation of quotations for external customers and within the internal DSV offices.
• Lead, supervise, mentor, train project personnel that has a direct reporting line to this position.
• Ensure that all existing operating SOPs are observed by Projects staff, KPls are met and to continuously encourage process improvements.
• Overall, in-charge of handling insurance claims matters with internal stakeholders and customers.
• Work closely with overseas offices to improve the profitability of JV shows that we are working on.
• Be responsible for ensuring that collections generated from billings by Projects team are all collected promptly working closely with Finance.
• Availability to travel if necessary for internationals shows and events.
• Internal and external accounting of debtors and creditors to be managed tightly.
• To efficiently handle projects that are assigned by General Manager - Operations or Executive Director.
• Relationship managements Build good working relationships / rapport with venues, show organizers, agents / affiliates to ensure that we can operate our Home Games efficiently, effectively, and successfully.
• Manage a set of key account customers and to work closely with the sales personnel for all project and operational arrangements.
• Work closely with Operations to plan and review manpower and equipment needed for shows to ensure optimal efficiency.
• Lead the Pre & Post show reviews.
• When necessary to cover some of the duties and roles of the General Manager and Director in their absence to ensure the respective projects are well cared for
• Monthly review of each show / job PL to ensure profitability.
• Ensure timely closure of all show files (minimally within 2 weeks with no longer than 3 weeks).
• Ensure timely the timely re-exportation of all freight after the show (minimally within 2 weeks).
• Be a qualified Safety personnel that ensure that H&S standards are upheld on site by all Projects personnel and Risk Assessments are in good order, when required.
• Undertake role PIC for ISO- Projects Department to update the ISO documents when needed and attend to ISO audit annually.
• To work closely with all other departments to contribute to the overall success of the company, which may involve any ad-hoc project that will be assigned from time to time.

To be successful in this role you will require the following:

• Minimally a diploma
• 7 to 10 years of professional experience in a project or operational related function in the fairs and events or logistics industry is essential (knowledge of the industry and the market is preferable but not a requirement).
• At least 2 written and spoken is mandatory (English is compulsory)
• IT Skills and good level of MS Office products

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