Job Description

What the role is:As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life\'s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.What you will be working on:The successful candidate will join our dynamic team and play a pivotal role in formulating operational policies and processes for CPF contributions by employers and platform operators. Your broad responsibilities will include \xe2\x80\xa2 Formulate operational policies and processes for CPF contributions by employers and platform operators. \xe2\x80\xa2 Administer contribution schemes and CPF liabilities related to employers and platform operators, ensuring accuracy and compliance with regulatory requirements. \xe2\x80\xa2 Implement contribution policy and rate changes, coordinating with internal teams and external stakeholders as needed. \xe2\x80\xa2 Review policy and legislative issues/changes in collaboration with policy and legal colleagues, ensuring alignment with organizational objectives and regulatory standards. \xe2\x80\xa2 Handle correspondences and manage appeals related to CPF contributions, providing timely and accurate responses and resolutions. \xe2\x80\xa2 Monitor and evaluate the effectiveness of operational policies and processes, making recommendations for improvements as needed.What we are looking for:

• Relevant experience in formulating and implementing operational policies and processes in a regulatory environment. \xe2\x80\xa2 Experience in handling correspondences and managing appeals. \xe2\x80\xa2 Knowledge of policy and legislative processes is advantageous. \xe2\x80\xa2 Good understanding of CPF contributions and related regulatory requirements is advantageous. \xe2\x80\xa2 Good analytical and problem-solving skills, with the ability to identify and address complex issues. \xe2\x80\xa2 Good communication and interpersonal skills, with the ability to collaborate with diverse stakeholders. The successful candidate will hold the corporate title of Manager/Senior Manager with seniority based on individual work experiences. What you can expect \xe2\x80\xa2 A challenging and rewarding career \xe2\x80\xa2 A variety of formal and informal training to enhance your skills in the evolving technology landscape \xe2\x80\xa2 Promotion opportunities based on your capability and on-the-job performance \xe2\x80\xa2 A friendly work environment with like-minded colleagues to co-create and collaborate together \xe2\x80\xa2 A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service \xe2\x80\xa2 A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day \xe2\x80\xa2 A comprehensive rewards package \xe2\x80\xa2 Annual leave and pro-family leave \xe2\x80\xa2 Medical and dental benefits \xe2\x80\xa2 Access to recreational activities \xe2\x80\xa2 Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

About Central Provident Fund Board:At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life\'s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture. Purposeful Work - The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference. Professional Growth - At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead. People and Culture - When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone\'s voice is heard, and contributions are recognised and celebrated. Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Central Provident Fund Board