Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Client/Stakeholder Management
Deliver excellent customer service to meet on-site client\xe2\x80\x99s expectations.
Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels.
Monitor procedures to ensure client\xe2\x80\x99s expectations are conveyed and worked upon achieving Key Performance Indicators and Service Level Agreement targets

Procurement & Vendor Management
Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors\xe2\x80\x99 works)

Health & Safety Management
Implement and manage safety procedures to ensure the provision of a safe working environment.
Ensure compliance with statutory regulations on fire, health and safety standards

Risk Management
Assist in the implementation and management of a property safety risk management in viewing vendors risk assessment, MOS, SWP and other local statutory requirement
Follow established escalation procedures and incident reporting procedures in accordance to client.

Site Operations Management
Maintain premises in neat and good working condition at all times
To ensure works carried out by contractors/service providers has been complete satisfactorily and follow up on any deficiencies, if any.
Assists request/complains by tenants on facilities need (e.g. air-con, faulty facility fitting, access etc).
Works closely with clients and suppliers/vendors onsite to identify their facility-related enquiries and requirements.
Maintains a safe and risk-free office space environment by following procedures, rules and regulations.
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintain at all times

Requirements:
Minimum 2 years of relevant experience in integrated real estate management, facilities engineering, or related field.
Knowledge of vendor management for specialized services.
Possess ability to manage Hard / Soft Services
Excellent record keeping skills
Able to think out of the box
Excellent written and communication skills
If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.