Job Description

This Admin Specialist role is a professional who provides administrative support to an organization by managing daily office tasks to ensure smooth operations, with duties often including scheduling, correspondence, file maintenance, and coordinating customers and a group of staff. They are crucial for efficiency, acting as a liaison between departments and external parties, and often serve as the first point of contact for clients. This role requires strong organizational, communication, and computer skills, as well as the ability to multitask and work under pressure.

Work Day:

Shift 1: 3 weekdays and 1 weekend, 2pm - 11pm


Shift 2: Friday to Sun, 2pm - 11pm

Key responsibilities

Communication:

Answering phones, handling emails, and managing correspondence.

Scheduling:

Coordinating meetings, appointments, and travel arrangements for staff.

Office management:

Maintaining office supplies, managing files and databases, and processing expense reports.

Documentation:

Creating and updating documents, presentations, and reports.

Support

: Assisting with special projects, events, and providing general support to management and other teams.

Customer service:

Handling customer inquiries and serving as a first point of contact for customes.

Required skills and qualities

Organizational Skills:

Ability to manage multiple tasks and meet deadlines.

Communication:

Excellent written and verbal communication skills.

Technical Proficiency:

Competence in computer applications like word processing, spreadsheets, and databases.

Attention to Detail:

A high degree of accuracy is necessary.

Problem-solving:

Ability to think on their feet and find solutions.

Interpersonal skills:

The ability to work well with others and build relationships across departments.

Adaptability:

Willingness to take on varying tasks and adapt to change.

Requirements

:




Minimum 1 year experience in customer service, scheduling


Minimum 'O' holder Customer-oriented with good interpersonal and communication skills


Pleasant and friendly personality Strong problem solving capabilities


Able to work at a fast pace environment, fast learner, willing to take up responsibility


Computer literacy