Job Description

Public Policy at Cloudflare

Cloudflare is one of the most dynamic and innovative companies providing services on the Internet. Regulation of the Internet is exploding -- across a number of subject areas and jurisdictions -- at a rate previously unseen in the history of the Internet. We\'re looking for a new team member who can help foster and promote our corporate philosophy and approach, in which the security and privacy of our customers are paramount.

What You\'ll Do

We are looking for an exceptionally talented and energetic person to join our Public Policy team in Singapore or Kuala Lumpur. With a focus on Malaysia but able to jump into issues across the Asia Pacific, China and Japan (APJC) region as needed, we\'re looking for someone who can foster our unique corporate philosophy, develop public policy solutions to challenging technology issues and be comfortable giving front line support on issues requiring engagement.

You will work on some of the most complicated and rapidly evolving policy issues, such as cybersecurity, privacy, intermediate liability, law enforcement access to data, content moderation, and copyright abuse. The perfect candidate is also passionate about Trust & Safety topics such as phishing, malware, botnets, and child safety. You\'ll help us develop and communicate real-world solutions to addressing these challenges.

This person has a deep understanding of technology as well as regulatory environments. The ideal candidate can seamlessly go from a technical conversation with engineers to a high-level discussion with law enforcement agents and policymakers regarding where Cloudflare fits in the Internet stack. This person should be an expert at presenting technical topics at a level any audience will be able to understand.

Because of the scope, complexity, and diversity of the company\'s work, our Public Policy team members must be flexible, talented and able to work collaboratively across multi-functional teams to find and present policy solutions, to carry the Cloudflare narrative, and promote the public policy brand externally.

This role is ideal for an experienced and energetic team player who is proactive, a strategic thinker, a skilled communicator and above all else, someone who has a thirst for knowledge and continued growth, all while working as part of a great team.

This role has non-standard working hours.

This role will report to the APJC Head of Public Policy.

Responsibilities

This role will lead Cloudflare\'s government advocacy and outreach in Malaysia and support the APJC public policy team when needed. Specific areas of responsibility include:

• Monitor and evaluate policy conversations, legislative developments and government requests, and work to understand the impact on Cloudflare and its customers and develop strategies in response.
• Engage with trade associations, industry partners, non-profit groups and law enforcement and others to educate stakeholders on Cloudflare\'s position on public policy and trust and safety issues.
• Develop talking points, policy narratives and presentation materials for use at external events and meetings and for other communication purposes (company blog, position papers, etc.).
• Coordinate with cross-functional teams to address government and law enforcement requests and user complaints, as appropriate.
• Provide timely updates to colleagues from the Cloudflare Public Policy, Legal, Trust & Safety Teams and other internal stakeholders.

• Bachelor\'s degree or equivalent.
• Minimum 8 years of related experience in public policy, trade associations, government and/or law enforcement.
• Familiarity with the Malaysia policy and legal system, including government and civil society stakeholders, laws and regulations related to technology companies.
• Fluency in both English and Malay.
• Strong communications (written and oral) and interpersonal skills.
• Team player, with a sense of humor.
• Detail oriented, well organized and a sense of initiative.
• An ambitious mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate / call out issues when needed.
• Flexibility and willingness to jump into issues and regions that are not as familiar.
• Willingness to travel within the region and occasionally outside the region.

• Experience in reviewing, processing, and tracking legal documents (e.g., civil and criminal subpoenas, court orders, and search warrants).
• Relevant experience in other APJC regions.
• Fluency in another APJC language.

Cloudflare