Job Description

JOB SUMMARY
The PvB Security Operations Analyst is responsible for preparing, printing, verifying and dispatching contract notes and related client documents in an accurate and timely manner. The role requires attention to details, adherence to regulatory and operational controls, and close coordination with internal teams to ensure all trade confirmations are processed in accordance with service level agreements and compliance requirements.
RESPONSIBILITIES

• Responsible for Singapore and Hong Kong Private Bank structured products, supporting business needs, growth and to improve the overall operating efficiency.
• Liaise with internal teams to resolve issues and provide updates.
• Driving harmonization of processes within the hubs by taking advantage of a panoramic view of varied country processes.
• Ensure that transactions are done in and in accordance with bank operational menu, desk instructions, compliance, and regulatory requirements.
• Accurate update of client's securities holdings in the bank system and correct reflection of such holdings in clients consolidated statements.
• Ensure all printed contract notes meet regulatory and compliance requirements.
• Maintain accurate records of printed and distributed contract notes for audit purposes.
• Work closely with the operations, compliance, and IT teams to ensure seamless operations.
• Provide support for any special projects or assignments related to contract note.

Business

• Maintain close working relationship with Wealth Product and business stakeholders and their respective teams, to ensure that product segment strategy and revenue aspirations are clearly understood and supported.

Processes

• Ensure that processing operations for the WRB business across the Private Bank achieves a high level of accuracy, integrity, and completeness, Ensure quality and timeliness of Service Delivery - TAT and accuracy in the delivery of wealth products.
• Partner respective businesses in developing product roadmap, work closely with group Wealth Management Operations teams to operationalize and ensure that the underlying processes are fit for purpose.

Risk Management

• Proactive identification, preventive control, and mitigation of key process/ operational risks.
• Strong detective controls and continuous learning and fixing from risks incidents.
• Drive risk management initiatives across the unit resulting in minimal or zero breaches and zero regulatory breaches.
• Ensuring timely reporting of risk items as per the Group Risk Management Framework.
• Ensuring adherence to all Group Policies and Procedures and adequate training to staff to always ensure compliance.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• WRB Front Office
• WRB Business Risk Management
• PvB Client Service and Transacting
• Capital Markets Products & Solutions ("CMPS") Dealing and Advisory Desks
• Legal & Compliance
• GBS Malaysia and India
• CMPS COO
• Group Product COO
• Country BRM

Our Ideal Candidate

• 2+ years' experience in banking or other relevant environment
• Degree in Finance, Accounting, or related field
• Strong understanding of wealth products including its process standards and operating controls.
• Experience in settlements, or securities operations will be an added advantage.
• Understanding of processes, processing platforms, operations, service and technology, and ability to leverage on technology and automation, and effective risk management and governance controls including effective compliance controls, oversight.

Role Specific Technical Competencies

• Financial product knowledge
• Wealth Operations knowledge
• Microsoft Office

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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