Job Description

LVMH Fragrances and Cosmetics Singapore (LFCS) handles 7 brands of perfumes and cosmetics of the LVMH group (Parfums Christian Dior, Guerlain, MAKE UP FOR EVER, Benefit, Fresh, Givenchy and Kenzo.) LFCS regroups various activities, for Singapore and Asia region, of logistics, production, quality, commercial and back-office.



We are looking for a Quality Analyst to work with us under a 1-year contract (renewable). This role will be reporting to the QA/QC Assistant Manager and the role will need to drive process optimization in Claims Management and improve in data quality management. Below is the detail -

MAIN RESPONSABILITIES

• Perform UAT (User Acceptance Test) on evolution/ enhancement of newly developed on-line tool
• Enhance communication & marketing of new tool
• Support roll-out of tool to new sites within APAC
• Provide training to internal & external team within APAC
• Identify improvement areas and develop actions plan with project committee to reduce claims
• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Bollore) to fulfil customer\xe2\x80\x99s expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking / reporting and follow up of KPI\xe2\x80\x99s and actions plan

QUALIFICATION & KEY COMPETENCIES:

• Integrity and trust
• Organize and rigor
• Customer Focus
• Technical skills:
• Analytical skills and good Microsoft Office technical skills (knowledge of SAP or any WMS software is a plus)
• Good interpersonal, communication and presentation skills
• Strong Project Management and Change Management skills
• Continuous improvement oriented, open minded & Team player
• Customer and result oriented
• Minimum Degree or equivalent qualification
• Able to converse in English and Mandarin

LOCATION:

Position located in the Pioneer area (company transport provided at Boon Lay, Jurong East and Outram MRT station).

Application Instructions

Please apply for this position by submitting your updated resume to
Kindly note that only shortlisted candidates will be notified.

InternSG