Quality Assurance Engineer (customer)
SG, Singapore
Job Description
Responsibilities:
Handle customer complaints, returns, and improvement requests; monitor progress and ensure efficient resolution. Coordinate customer audits, QA visits, and surveys, including follow-up activities to address findings. Manage customer requests and maintain relevant customer satisfaction metrics. Collaborate with cross-functional teams to resolve quality issues and meet customer requirements, driving product quality improvements.
Requirements:
Minimum Bachelor's degree in Electronics Engineering, Electrical Engineering, Material Science, Chemistry and Physics. Basic understanding of semiconductor technology. >3 years' relevant experience in module process/integration and/or quality field handling customer. Knowledge of problem solving (8D methodology), statistical techniques, production part approval process (PPAP) and planning/project management is an advantage Knowledge of ISO9001/ISO/TS16949 or VDA6.3 standards and audit handling/experience is preferred Strong project management skills and ability to plan effectively. Excellent communication and negotiation skills; capable of effective collaboration with external partners and customers. * Proficiency in presentation skills.
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Job Detail
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Job IdJD1677119
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned