Job Description

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. We are a team of 400+ builders from 17 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!
We are looking for an amazingly well-rounded Quality Assurance Manager to help quickly strengthen our global processes, set up control and bring continuous improvement recommendations !
You will have a passion for building an in-depth understanding of our current processes. You will be challenging and advising the business on how we can continuously improve those processes. You will be skilled in translating these processes into well structured and comprehensive SOPs and set controls in place in order to enforce a strict application of those SOPs. You should have excellent communications skills, gained in a fast-moving environment and great analytical skills gained in your previous role as an internal auditor, business process improvement manager or Quality Assurance. Your experience is mostly into service, with ideally a good understanding of the accounting and tech environment.

Position Duties

• Map, analyse, understand and assess all the existing current processes in place.
• Translate current processes into well structured and comprehensive SOPs.
• Set up controls to enforce the application of those SOPs.
• Constantly challenge the status quo and the current processes in establishing a positive and constructive open communication with the operations, in bringing new ideas, and building a business process continuous improvement mindset to the team.
• Influence and engage positively the operations in embracing the application of newly implemented processes or changes in current processes.
• Collaborate with the Country Managers and the leadership across Sleek to gain an understanding of the global business goals and facilitate the implementation of processes supporting those goals.

• You have a total of 10+ years of experience, including a strong experience as a QA Manager, Internal auditor or as a Business Process Improvement Manager. Previously you ideally had a role in the operations (accounting, tax, corpsec, finance etc.).
• You have excellent verbal and written communication skills, analytical skills and you are detail oriented.
• You share our values, you are loyal, and have a strong work ethic.
• You have a good understanding of accounting and you are attracted/have experience with the tech industry.

• Competitive package
• Work From Home
• Work from anywhere policy 1 month in a year
• Training & Development
• Performance Bonus
• Flexi benefits