Quality Supervisor | Taskus Ortigas

Pasig, Philippines

Job Description

What does a Quality Supervisor really do? Think of yourself as someone who will provide mentorship, guidance, and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Quality Supervisor.As a Quality Supervisor, you will provide mentorship, guidance, and career development to members of your team. You will implement escalation channels in accordance with mutually agreed-upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. You will also identify actionable insights, suggest recommendations, and influence team strategy through effective communication.So, do you have what it takes to be a Quality Supervisor?Requirements: So, what is it we're looking for? Well, since this is a supervisor level, we need someone with at least 2 years of prior relevant people management experience.Now let's get technical. We're looking for someone who is a strategic thinker with strong analytical and creative problem-solving skills. Someone with experience providing constructive criticism and implementing corrective action plans.What else? Well, we need someone who has a high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.About UsTaskUs is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ridesharing, HiTech, FinTech, and HealthTech. As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland, and Colombia.Job Types: Permanent, Full-timeBenefits:

  • Free parking
  • Gym membership
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided
  • Work from home
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Bonus pay
  • Performance bonus
  • Yearly bonus
Ability to commute/relocate:
  • Pasig City: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD1071885
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pasig, Philippines
  • Education
    Not mentioned