R0196648 Tdi Network Operations Level 2 Engineer Avp

Singapore, Singapore

Job Description

Your key responsibilities:

  • Facilitate proper operation, maintenance, and restoration of global data network.
  • Follow KOP to progress and update Incident and change tickets
  • Implement regular break fix related changes
  • Acts as an internal training resource to tier 1/2 operations engineers
  • Participate in effective handovers between L2 and L1 operation teams.
  • Perform timely escalations to technical and management teams and engage vendor escalation services (Cisco TAC, JTAC, Checkpoint, McAfee)
  • Provide detailed written summaries of Incidents.
Your skills and experience:
  • 5 years or more of networking industry experience in enterprise grade networks.
  • CCNA or other associate to professional level certifications.
  • Technical ability to troubleshoot and progress complex IP networks and hardware problems
  • Hands-on experience in troubleshooting problems pertaining to IP routing and network protocols (OSPF, BGP, EIGRP, RIP, spanning tree, multicast, Netflow, Splunk and Wireshark.)
  • Liaison with Operations Level 1 Engineer, Operations Level 2 Engineer, other IT groups regionally and globally for support and resolution of high priority incidents.
  • Understanding of DNS,DHCP, GTM, LTM, Wireless technology; voice and video; DWDM (Adva),ULL environment, basic Linux skills , DDOS,NIDS, Virtualization
Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.

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Job Detail

  • Job Id
    JD1251202
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned