Job Description

The position is responsible for maintaining administrative duties for Retail Store and ensure Retail store is smoothly run and neatly maintained.

Primary Responsibilities

• To work closely with Boutique Manager and Assistant Boutique Manager to ensure all backend work process flow is maintained and support Boutique\xe2\x80\x99s operations
• To generate and compile monthly sales reports for BM/ABM review
• To generate and compile bi-weekly Raffles Boutique Rev Pro reports for BM/ABM
• To generate and compile monthly consignor reports and to liaise any discrepancies with respective vendors
• To generate monthly consignor invoices and payment requisition
• To manage Material Control (MC) for all Purchase Orders (PO), Purchase Request, stock transfer and to inform and ensure BM/ABM authorise accordingly to ensure next level process
• To be the POS champion for retail with the creation of new items, amendment and update of retail prices
• To monitor and review consignor agreement and contract and various brand\xe2\x80\x99s sales agreement
• To ensure travel agent, travel guides agreements are endorsed for commission pay out and ensuring payment is duly paid out to the agents upon approval by Hotel Manager
• To support and ensure monthly stock take process and submission to various department for further process and follow up tasks

• To work closely with the Retail Leader reporting to the Retail Operation Executive.
• To work closely with all internal departments, fostering positive and long-term oriented good relationships with all colleagues.
• To maximize revenue for the company by stringent cost/expense control and following set financial procedures.

• Minimum \xe2\x80\x98O\xe2\x80\x99 Level and above.
• Minimum of 2 year of relevant experience in Retail Administrative.
• Experience in order processing and ordering, invoice control.
• Has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to give suggestions and resolve problems.
• Communication skills in English spoken/written.
• Supporting operations is a must.
• Interpersonal skills well developed with guests, employees, management.
• Ability to work independently, effectively, reliable and self-directed.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to resolve problems and make decisions.
• Communication skills in English spoken/written.
• Strong business acumen and knowledge about local gourmet market trends
• Sense of urgency.
• Loyalty and transparency.

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues\xe2\x80\x99 Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit \xe2\x80\x93 Dental/Optical/Vacation Expenses/Children\xe2\x80\x99s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Accor