Job Description

Working Hour:

Shift 1:

Mondays to Thursdays: 7:00am to 4:15pm, inclusive of 45-min lunch break Fridays: 7:00am to 3:45pm, inclusive of 45-min lunch break School holidays: 8:00am to 5:00pm Service not required on Saturdays, Sundays and gazetted public holidays

Shift 2:

Mondays to Thursdays: 8:15am to 5:30pm, inclusive of 45-min lunch break Fridays: 8:45am to 5:30pm, inclusive of 45-min lunch break School holidays: 8:00am to 5:00pm Service not required on Saturdays, Sundays and gazetted public holidays

Experience :

Minimum 2 year's experience in front desk reception duties. Relevant front desk reception experience in schools, especially primary schools, shall be preferred.

Desirable Qualities of Personnel :

Good communication and interpersonal skills. Able to read, write and converse in English. Warm personality with good customer service skills and telephone etiquette skills. Able to exercise initiative, work independently & as a team.

Job Scope:

Attend to all incoming phone calls, enquiries and deliveries promptly. Attend to walk-in students, teachers, parents, vendors and school stakeholders with care and empathy. Attend to unwell students and coordinate with all relevant stakeholders until student leaves the school safely. Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies. Manage office administrative tasks including using basic Microsoft Office applications (e.g. data entry, preparing Word documents & Excel spreadsheets), office supplies inventory taking and making trips to the Post Office. Call & engage with parents on administrative matters e.g. GIRO & Edusave applications, financial aid supporting documents etc. Prioritise important and urgent tasks and multi-task across different work areas efficiently. Man the General Office reception counter and ensure it is clean and tidy. * Assist with other ad-hoc tasks as assigned by the school e.g. school emergency exercise etc.