As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
Job Summary
Source, recruit, and interview prospective employees for agent positions
Determine appropriate match of applicant skills to job responsibilities and supports administration of pre-employment testing and behavioral interviewing
Partner with site management to understand and anticipate recruiting needs and ensure appropriate applicant flow
Support Recruiting Supervisor and/or Manager in administration of all recruiting and employment activities
Primary Job Responsibilities
Skills/Knowledge/Abilities
Education
Experience Target
Specialized Certifications
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