Job Description

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.


For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.

8x8 is offering an exciting opportunity to work in an international, dynamic environment that allows personal and professional development and the opportunity to learn and evolve in the Company based on performance and achievements.

Objectives of this role

• Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts
• Communicate discrepancies to the management team, identify slow-paying customers, and recommend collection candidates
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
• Assist in streamlining and improving the accounts receivable process by identifying areas of performance improvement
• Exercise integrity and confidentiality in financial reporting, and comply with SOX requirements, and local financial standards

Accounts Recievable

• Support regional multi-currencies collections
• Create and monitor of all Business Partners into SAP B1 Accounting system
• Download & reconcile SMS Traffic Data and Interface to SAP B1 Accounting System for monthly billing
• Issuance of monthly invoices for Video, ChatApps and Voice Services
• Tracking and update of collection to SAP B1 accounting system and customers’ usage portal
• Generate and send monthly statement of Account to customers
• Communicates with customers on their billing and follow up for timely collections
• Resolve customers and intergroup billing issues
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Work with Regional Accounts Payable team to prepare nett off worksheet table for approval
• Correspond & send email to partners for agreement for netting receivables

Closing & Internal Reporting

• Prepare weekly / monthly AR Journal adjustments
• AR Reconciliation and Roll forward Reports
• Prepare monthly account reconciliations for revenue related GL accounts (e.g. Accounts Receivable, Deferred Revenue, Unbilled A/R)
• Bank Reconciliation and weekly / monthly cash position report
• Provide monthly AR Dispute Tracking and work with Account Managers to resolve dispute cases

Experience & Requirements

• A strong track record in handling Accounts Receivable with a medium to large organization
• Knowledge in US GAAP and Singapore FRS
• Prior experience in audit and/or SOX knowledge will have an added advantage
• Team player. “can-do” attitude, result driven with good initiative
• High degree of accuracy and attention to detail
• Good knowledge of Excel is a must
• A diploma or Degree in Accounting, Finance, ACCA or equivalent is highly desirable

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8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

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