Job Description

E-Commerce Operations:

Oversee major online sales channels across marketplaces (e.g., Shopee, Lazada, Tokopedia, TikTok). Ensure product listings, inventory, and content are accurate, engaging, and updated across all platforms. Manage "Where to Buy" listings on brand websites to guide customers to the correct online and offline stores.

Campaign Management:

Plan and execute regional online campaigns such as mega sale events and product launches. Collaborate with local country teams to roll out campaigns and new products aligned with regional marketing strategies. Partner with the marketing team to deliver impactful campaign materials and content.

Performance Analytics:

Monitor and analyse key KPIs including traffic, conversion rates, sales, ROAS, and acquisition metrics. Develop e-commerce dashboards and performance reports with actionable insights for continuous improvement. Identify new growth opportunities through data analysis and competitive benchmarking. Recommend strategies to boost campaign performance and operational efficiency.

Stakeholder Coordination:

Partner closely with regional and local teams to enhance brand and product visibility across e-commerce platforms. Lead monthly performance reviews and address operational challenges with stakeholders. Align e-commerce strategies with overall regional business goals.

Job Requirements:

Bachelor's degree in Marketing, Business, E-Commerce, or a related field. 3-5 years of experience in e-commerce, preferably handling multi-country operations in Southeast Asia. Demonstrated success in online sales growth, marketplace management, and campaign execution.
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