Job Description

In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut's restaurant tech ecosystem. This role will support our APAC region.

Market Enablement & Technology Strategy

Partner with franchisees to identify, evaluate, and implement restaurant technology aligned to Pizza Hut's growth ambitions and operational standards Ensure local deployments meet global integration, data, and security standards. Support markets in building AI-Ready foundations to enable personalised, cross-channel guest and team member experiences. Keep an updated record of exisiting market technology, technology contract expiry dates & identify gaos in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals.

Global Domain Ownership

Act as global lead for one or more of the following restaurant tech domains: Labor & Inventory Kitchen & Fleet Management POS Training & People Technology Own vendor sourcing, onboarding, performance management, and escalation Source "Good, Better, Best" vendor options, especially in markets where Byte-based systems are not viable Build and maintain solution playbooks and go-to-market frameworks in your area of expertise Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.

Cross-Functional & Gloabl Collaboration

Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams. Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture. Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.

Standards, Adoption & Continous Improvement

Define, promote, and update "Good, Better, Best" expectations for each domain Ensure strong adoption and ROI of brand-approved systems Identify and share global best practices to accelerate maturity and consistency Monitor post-deployment success and advocate for upgrades or new solutions where needed

Value & Impact

Drive Growth & Experience: Aligns tech solutions with brand strategy to fuel transaction growth and guest satisfaction Accelerate Innovation: Identifies scalable solutions that close tech gaps and future-proof operations Enable Local Execution: Tailors global standards to local needs, enabling franchisees to grow with consistency Strengthen Collaboration: Builds bridges across Ops, Tech, and Franchisee networks to deliver cohesive outcomes

Qualifications & Skills

Bachelors Degree in IT, Business, or related field (MBA Preferred) 7+ years in restaurant, retail, or hospitality technology or implementation Japanese and/or chinese language skills preferred but not required Expertise in restaurant systems, including POS, labour scheduling, inventory, and/or training platforms Strong vendor Management, cross functional collaboration, and communication skills * Comfortable navigating matrixed, global organizations and influencing across levels