Job Description

Responsibilities: * Key Account Management:

• Cultivate and maintain strong relationships with key accounts to ensure high levels of customer satisfaction and loyalty.
• New Business Development:

• Drive new business growth by prospecting and cold calling to expand into new markets and acquire new customers.
• Customer Engagement:

• Proactively engage with customers through visits and calls to understand their needs, address inquiries, and identify opportunities for upselling and cross-selling.
• CRM Management:

• Document and update customer interactions and activities in the CRM system to track progress, maintain accurate records, and facilitate future communication.
• Strategic Sales and Marketing:

• Develop and execute strategic plans for sales and marketing initiatives to achieve company goals and meet sales targets effectively.
• Customer Portfolio Management:

• Manage customer portfolios by overseeing product documentation, certificates, samples, pricing negotiations, delivery schedules, shipments, and payment terms to ensure seamless transactions and customer satisfaction.
• Cost Management:

• Calculate costs accurately and prepare competitive price quotations to maximize profitability while meeting customer needs and market standards.
• Sales Forecasting and Budgeting:

• Forecast sales trends, prepare budgets, and oversee procurement, shipments, and inventory management to align with sales objectives and financial targets.
• Reporting:

• Generate comprehensive monthly sales reports, including profit and loss analysis, to provide insights and support informed decision-making by senior management.
• Supply Chain Coordination:

• Collaborate with internal teams, partners, and suppliers across the supply chain to ensure efficient order fulfillment and delivery, maintaining high standards of service delivery.
• Documentation Management:

• Maintain meticulous records of all sales-related documents and transactions, ensuring compliance with regulatory requirements and facilitating smooth audits.
• System Administration:

• Manage the registration and reporting of sales documents accurately in the Navision system, ensuring data integrity and accessibility for operational and reporting purposes.
• Insurance and Claims Handling:

• Issue cargo insurance certificates and coordinate timely resolution of customer claims and inquiries to uphold service quality and customer satisfaction.
• Additional Duties:

• Perform any additional tasks and responsibilities as assigned by the General Manager to support organizational objectives and operational efficiency.

Obligations: * Compliance:

• Adhere strictly to regulations and guidelines for operating within the Dynamics Navision system as stipulated by the company\'s headquarters.
• Company Policy Adherence:

• Abide by the company\'s policies, including ethical standards, operational procedures, and best practices, to uphold organizational integrity and reputation.
• Goods Delivery Management:

• Coordinate and oversee the accurate and timely delivery of goods from warehouses to customers, ensuring adherence to contractual terms and conditions and customer expectations.
• Document Preparation:

• Prepare and issue all necessary documentation required by customers as per their purchase orders, ensuring completeness and accuracy for seamless import clearance and compliance.
• Adherence to Instructions:

• Follow and execute all reasonable instructions provided by the Employer, management, or designated supervisors promptly and efficiently to support effective workflow and task completion.
• Diligence and Competence:

• Perform assigned tasks diligently, competently, and with a high level of professionalism, demonstrating commitment to achieving organizational goals and objectives.
• Outside Employment Approval:

• Seek prior approval from management before engaging in any external business activities or employment opportunities that may conflict with or impact responsibilities at the Employer\'s organization.

Additional tasks:-Consideration of the internal company quality requirements and standards according to ISO 9001HOW TO APPLY:Interested applicants, please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.We regret only shortlisted candidates will be notified.Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R22106669Employer questionsYour application will include the following questions:What\'s your expected monthly basic salary?Which of the following statements best describes your right to work in Singapore?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950

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