Job Description

UWCSEA East campus has a vacancy for a Relief Customer Experience Ambassador (Administration & Receiving) to start from immediately.Reporting to the Customer Experience Executive, the Customer Experience Ambassador, you play a vital role in creating a pleasant experience for our community members. You will be deployed to a primary role and at times to support any specifically assigned secondary role which will be within the defined scopes of supporting the customer experience journey. College operates in terms and various breaks are excellent opportunities for cross training as well as supporting other sections of facilities and operations.Main Responsibilities

• Daily job of printing tutorial / worksheets using school heavy duty photocopiers.
• Assist with large format posters printing on Epson printers.
• Operate the binding and laminating machines.
• 1st level troubleshooting of equipment (photocopiers, laminating & binding machines).
• Coordinate and communicate any office machine/equipment repairs and maintenance issues to the vendors.
• Manage purchase orders and check office stationery supplies.
• Maintain the stationery POS system.
• Receiving and sorting of all incoming deliveries from vendors/suppliers, checking and posting in the CRM system and arranging delivery to the requestor.
• Assist with stocking of copy papers and consumables to various locations. (30+ copiers in campus)
• Accompany / escort (\xe2\x80\x9cEnvoy\xe2\x80\x9d) of visitors and delivery staff when visiting the campus.
• Compile and submit monthly statistics reports.
• Manage mailroom operation including ensuring the prompt and accurate distribution of incoming and outgoing mail packages.
• Assist with franking, posting, courier and shipping of outgoing mails / parcels.
• Record incoming and outgoing mails / parcels
• Monthly franking report to finance and Singapore post.
• Perform mail collection / dispatch from various nominated (15) locations twice a day within the campus.
• Receiving and sorting of all incoming deliveries from vendors/suppliers, checking and posting in the CRM system and arranging delivery to the requestor.
• Accompany / escort (\xe2\x80\x9cEnvoy\xe2\x80\x9d) of visitors and delivery staff when visiting the campus.
• Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the assigned job grade as may be reasonably requested by the line manager and/or the College.

Person Specifications

• Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, any field.
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Office and GSuite, in particular)
• Excellent time management skills and the ability to prioritise work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Able to Work Independently
• Strong organisational skills with the ability to multitask

ApplicationThe UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalised group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

UWCSEA