Reservations Agent
Singapore, Singapore
Job Description
b'
Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city\'s landscape.
The Reservations Agent is responsible in coordinating, organizing and facilitating the success of group reservation services
Our Expectations:
- Print out No-Show and cancellation reports in the absence of Reservations Supervisor.
- Print out entered on and by report in the absence of Reservations Supervisor.
- Ensure all site minders for third party intermediaries (TPI) bookings are keyed in at the start of the day.
- Arrival checker will do the arrival checks for 3 days out, no arrival check will be done on weekends.
- Attend to all phone calls (general public rates or TPI related).
- Clear in-house reservation Agent and TPI emails within 48 hours unless on a weekend or if a follow up is required.
- Create VIP and courtesy rate bookings.
- Raise refunds for waiver cases.
- Investigate chargeback cases.
- Commission report for Pegasus on a monthly basis.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1300844
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned