Reservations Executive Job in HOLIDAY INN SINGAPORE LITTLE INDIA

Reservations Executive

Singapore, Singapore

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Main Responsiblities Includes -

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Follow proper escalation procedures when addressing guest concerns.

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