Job Description

• Confident in interaction with customers, colleagues, and other departments where appropriate.
• Oversee and manage all areas of the restaurant operations
• Handles customer's feedback and complaints
• Take charge of staff deployment, development, and performance management of employees
• Provide training to staff where necessary
• Manage roster schedule and personally lead the team during operations
• Ensure orientation of new staff, staff appraisals, and on-job-training are conducted and managed efficiently
• Maintain professional restaurant image, including restaurant cleanliness, and proper attire, and keep up to standards
• Conduct performance reviews, recommendations of rewards & increments to Management when required.
• Estimate and track COGS, anticipates restaurant stock availability, and ensure optimal stockholding
• Review, implement and execute the required policies and procedures where necessary
• Ensure closing and opening processes are in good order
• Any ad-hoc assignment as tasked

• Minimum 4 years of relevant working experience in the service industry
• Minimum diploma education in Hospitality, service, or equivalent qualification
• Possess intermediate to advance knowledge of Japanese cuisine, ingredients and preparation techniques will be an added advantage
• Prior knowledge of beverages including but not limited to, sake, whisky, or wines
• Experience in a managerial role in running a Japanese fine dining restaurant
• Good management skills in restaurant operations such as manpower planning, handling operations issues, maintenance, procurement, sanitation, security, accounting policies and procedures, personnel management, and admin record and, preparing reporting
• Good in numbers and understanding of basic accounting knowledge.
• Driven and motivated with essential leadership traits
• Thrives working in a fast-paced environment as part of a team
• Computer literate and comfortable using POS systems
• Work with passion, zest, energy, and professionalism
• Good time management