Job Description

Key Responsibilities:

Restaurant Operations:

Oversee the daily operations of the restaurant, ensuring smooth service and a high standard of food and beverage offerings.*
Manage the restaurant's opening and closing procedures, including ensuring all health and safety guidelines are met.*
Ensure the cleanliness and organization of the dining area, including dining tables, service stations, and kitchen areas.*

Staff Management:

Recruit, train, and supervise restaurant staff, including servers, bartenders, hosts, and support staff.*
Ensure that all staff provide professional, friendly, and efficient service to all members and guests.*
Schedule shifts and manage labor costs to ensure staffing levels are appropriate without exceeding the budget.*
Conduct regular performance evaluations and provide ongoing feedback and coaching to staff.*

Customer Service & Member Relations:

Ensure that members and guests have a memorable dining experience by consistently delivering excellent customer service.*
Address any member or guest concerns or complaints in a timely and professional manner.*
Foster strong relationships with club members and encourage repeat visits and positive word-of-mouth.*

Menu & Food Quality Management:

Collaborate with the executive chef to develop and maintain the restaurant's menu, ensuring it meets the preferences of members and aligns with seasonal ingredients.*
Ensure that food presentation, quality, and portion sizes are consistently high.*
Monitor food inventory levels and work with the kitchen team to maintain cost control and minimize waste.*

Financial Management:

Develop and manage the restaurant's budget, focusing on controlling costs (labor, food, beverage) and maximizing profitability.*
Analyze financial reports (sales, inventory, labor costs) and adjust operations as needed to meet financial goals.*
Manage pricing strategy and monitor market trends to ensure competitive pricing.*

Event Coordination:

Coordinate and manage special events, including private dinners, banquets, parties, and other club events that require food and beverage services.*
Work with the events team to plan and execute flawless events, ensuring that service standards are upheld.*
Customize menus and dining experiences for special occasions or private function*

Health & Safety Compliance:

Ensure all health and safety regulations are strictly adhered to, including food safety standards and alcohol licensing requirements.*
Conduct regular inspections of the kitchen and dining area to ensure cleanliness, organization, and compliance with club policies.*
Ensure that all restaurant staff are trained on food safety, hygiene practices, and emergency procedures.*

Marketing & Member Engagement:

Develop strategies to promote the restaurant to club members, including specials, themed nights, or loyalty programs.*
Collaborate with the club's marketing team to design promotional campaigns, both internal (newsletters, member events) and external (online presence, social media).*
Participate in club events and activities, enhancing visibility and engagement for the restaurant.*