Job Description

The Restaurant Manager is responsible for the overall operation and success of the restaurant, ensuring smooth daily operations, high-quality service, and customer satisfaction. This role involves managing staff, coordinating front-of-house and kitchen operations, maintaining hygiene and safety standards, controlling costs, and achieving profitability goals while ensuring compliance with local regulations.

KEY RESPONSIBILITIES:

Oversee and manage all restaurant operations including dining, kitchen, and bar areas. Ensure smooth daily service and excellent customer experience. Manage staff schedules, performance, and training to maintain service standards. Monitor food quality, presentation, and service consistency according to company standards. Ensure compliance with

SFA

,

NEA

, and

Liquor Licence

requirements. Handle customer feedback, resolve complaints, and maintain a positive dining atmosphere. Supervise stock control, inventory, and ordering of food, beverages, and supplies. Prepare daily sales, cost, and performance reports for management review. Implement marketing strategies and promotional activities to increase customer traffic. Maintain cleanliness, hygiene, and safety within the restaurant according to Singapore regulations. Coordinate with vendors, suppliers, and contractors for maintenance and procurement needs. Support the company's business objectives through staff motivation and operational excellence.

JOB REQUIREMENTS:

Diploma or Degree

in Hospitality Management, Food & Beverage, or Business Administration. Minimum

3-5 years of managerial experience

in F&B or hospitality operations. Strong leadership, communication, and problem-solving skills. In-depth knowledge of restaurant management, customer service, and food safety standards. Proficient in

POS systems

,

Microsoft Office

, and basic accounting.

WSQ Food Hygiene Certificate

is mandatory. Familiar with

SFA

and

Liquor Licensing

regulations in Singapore. Highly organized, results-driven, and able to work under pressure. Class 3 Driving Licence (advantage).

WORKING CONDITIONS:

Full-time position (shift-based). Working hours: As per restaurant operation schedule (including weekends and public holidays). * Work location: Restaurant premises across Singapore.