Order ingredients in the correct quantities.
Scheduling of staff.
Ensure the operations run smoothly.
Enforcing discipline and motivating the team
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Train new and current employees on proper customer service practices
Requirements:
Professional qualification in Food & Beverage services or equivalent.
Experience working in the restaurant industry.
Ability to professionally address customer complaints.
Able to promote dishes
Familiar with restaurant
Strong supervisory and leadership skills.
Excellent interpersonal skills with a focus on customer service.
Excellent time management skills.
Excellent organizational skills and attention to detail.
Familiarity with food handling, safety, and other restaurant guidelines.
Proficient with Microsoft Office Suite or related software.
Prefer with Class 3 driving licence
Job Position: Restaurant Manager
We are regret to inform that only shortlisted candidates will be notified
EA license no: 12C6255
EA Reg.id: R1660688
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