Supervise daily restaurant operations Provide excellent customer service and resolve complaints Train, schedule, and support restaurant staff Monitor food quality and service delivery Manage inventory and supplier relationships Ensure compliance with health and safety standards Track expenses, monitor budgets, and reduce costs Use restaurant management software for reporting and analytics Lead by example and promote a positive work environment Handle administrative tasks such as rosters, payroll, and ordering Understanding of workplace health and safety and food hygiene Ability to handle high-pressure situations and solve problems quickly * Passion for delivering excellent customer service
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