Job Description

RESTAURANT MANAGERFINANCIAL

• Responsible for achieving target sales and profitability of his/her assigned restaurant.
• Prepares budget based on company targets, expenditure targets, and revenue projection.
• Analyzes profit and loss statements and identify root causes of variances and opportunities to improve performance.
• Monitors and submits regular reports.

PROCESS

• Responsible for achieving set targets for the Quality Management System of his/her assigned restaurant.
• Plans programs and strategies, and directs overall operations to promote customer goodwill and achieve the sales target of the restaurant on a monthly and yearly basis.
• Ensures that all system-wide programs are initiatives are properly implemented.
• Implements measures to maintain quality food and service standards in the restaurant and correct non-conformance with set standards.
• Reviews and identifies opportunities for operations and process improvement.
• Set ups and implement store security procedures and design appropriate preventive measures.
• Manages the resources of the store (manpower, machine, method, materials, and money) and monitors cost to ensure maximum utilization of resources and optimum operations efficiency
• Executes crisis prevention and management protocols.
• Ensures that the store is in full compliance with local health and other government requirements.
• Conducts regular audit of store funds, sales, compliance with cash handling procedures, and inventory of all food and non-food items inside the restaurant.

CUSTOMER

• Responsible for the delivery of the Truly Heart Warming Experience within the assigned restaurant.
• In charge of managing customer complaints and service recovery on his/her assigned restaurant.
• Builds and maintains a strong positive relationship with guests and other stakeholders.
• Builds and maintains a strong positive relationship with the community.
• Ensures that all local store programs (activities, paraphernalia, and point-of-purchase) will enhance brand equity.

ORGANIZATION

• Responsible for achieving set targets for the Performance Management System by ensuring that the Multi-Unit Managers and Management Team members in adheres to expected job performance and behavior in a regional setting.
• Exercise overall management of employees in his restaurant, through the implementation of all policies, programs, SOPs, rules, and regulations affecting team member conduct and performance on the job.
• Trains, guides and motivates employees to ensure their professional development and personal growth and, at the same time, ensure productivity and viability of the restaurant.
• Evaluates objectively employees' performance following policies and procedures to be able to reward good performance, address deficiencies, and set performance targets to ensure job satisfaction and success on the job.
• Promotes camaraderie and teamwork among employees to achieve harmonious and productive working relations.
• Implements Code of Discipline to all employees.

Job Type: Full-timeSchedule:

• Day shift
• Shift system

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Cabanatuan, Nueva Ecija: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant Manager: 1 year (Preferred)

Language:

• English (Preferred)

Expected Start Date: 08/01/2022