Interacts positively and professionally with guests, colleagues and other departments as appropriate and required
Recommends and suggests specialties to guest, up sells whenever possible
Responsible for all ordering, inventory, stationary and stocks for daily use in outlet
Inspects table and glassware for cleanliness and damages
Inspects service stations for cleanliness, functioning of equipment and sufficient supplies
Presents bill upon request and processes payment
Train staff in the outlet as and when necessary
Ensure that service team adheres and comply to company's policies and procedures
Ensure product knowledge is accurately delivered to staff
Handle customer complaints and feedback
Ensuring that the handover, closing and opening procedures are completed in each shift
Ensure the cleanliness of the outlet is maintained throughout
To maintain a sound knowledge of the menu and presentation standards for food and drinks
Carry out any other duties as per reporting manger and Operations Director
Job Requirements:
Interest in service
Prior experience in Food & Beverage is required
Proactive and guest focused
Time and task management skills
Attention to detail and able to lead a team
Able to settle any guest transaction via Food & Beverage Operational System (POS)
Ability to work flexible shifts and schedules as per manager's request, including weekends, holidays and overtime.
NO QUOTA!
5 DAYS WORK!
ATTRACTIVE BENEFITS!
Job Types: Full-time, Permanent
Pay: $2,300.00 - $2,600.00 per month
Benefits:
Dental insurance
Employee discount
Food allowance
Health insurance
Professional development
Experience:
Restaurant management: 3 years (Preferred)
Work Location: In person
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