Roles & Responsibilities
Coordinating daily restaurant management operations.
Responding efficiently and accurately to restaurant customer complaints
Ensure compliance with sanitation and safety regulations
Control operational costs and identify measures to cost control.
To be responsible for the entire operations and supervision of a team of service staff assigned and co-coordinate with the kitchen and stewarding to ensure a smooth and efficient services.
Recommend ways to reach a broader audience such as discounts and social media promotions.
Train new and current employees on proper customer service practices, banquet service procedures and standards.
To co-ordinate with customers during any event or a large order on detail requirements.
* To be responsible for performing opening and closing duties and responsible for other duties as and when required.
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