Job Description

COMPANY DESCRIPTION
VUE in French means view, sight, appearance, and vision. The name also encapsulates what the restaurant will offer\xe2\x80\x94stunning panoramic views of Marina Bay as the backdrop for Chef Sam\xe2\x80\x99s expert culinary renditions. Perched on the rooftop of the OUE Bayfront building and overlooking the bay, VUE features a 60-seater Main Dining Room, 10-seater Private Dining Room, and 36-seater outdoor Spritz bar. Patrons of VUE can either indulge in signature choice seafood, exquisite steak cuts, or artisanal and seasonal produce Binch\xc3\xb4tan-grilled to perfection. Guests can also kick back in the outdoor Spritz bar \xe2\x80\x93 all whilst being captivated by the finest, uninterrupted view of Singapore\xe2\x80\x99s skyline.
DESIGNATION : Restaurant Supervisor - VUE

RESPONSIBILITIES
ROLES AND RESPONSIBILITIES

• To manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction
• Provide consistent, excellent customer service to guests
• Be equipped and well versed in knowledge of food ingredients, such as available cooking methods, meat parts and origins, etc
• Recommend suitable wine or other beverages to guests to pair with their chosen courses of meal
• consistently provide excellent customer service and maintain high productivity
• Regularly work towards and execute knowledge-driven customer service
• Establish relationships with all stakeholders to maintain excellent levels of internal and external customer service
• Ensure service standards, sequence of service and the operational duties are performed according to SOP standards
• Control operating expenses with measures to reduce wastage
• Assist purchasing and inventory management of operating equipment, upkeep a fully stocked restaurant
• Ensure all activities within the restaurant are complying to hygiene, sanitation, and safety regulation

• Min diploma in related field or at least 2 years of proven relevant experience in similar capacity
• Extensive food, beverage and restaurant operations knowledge in management and understanding customer service
• Knowledge of relevant computer applications usage
• Possess strong professional customer service
• Able to work well under pressure in a fast-paced environment
• Strong verbal and written communication skills
• Positive attitude and team player
• Able and willing to work shifts, on public holidays and weekends