Job Description

About GMG

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG\'s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world\'s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the role

The incumbent will be responsible for leading GMG strategy and operations to deliver results for the business. They will also drive retail business and operations to ensure the achievement of growth and market share in the region.

About the requirements

Strategic Responsibilities:

• Develops the strategy and plans for the Business Unit.
• Prepares and manages the annual budget for the Business Unit budget and secures subsequent approval, tracks expenditure and ensures adherence to the budget.

• Defines the operating framework and policies for the Business Unit and ensures compliance with internal quality standards.

• Collaborates with internal and external stakeholders to ensure seamless execution of services within and outside the Business Unit.

• Oversees and manages the retail business unit, assuming full Profit and Loss (P&L) responsibility for sales; Manages/enables the business with the objective of maximizing sales and profitability.
• Develops and implements short and long-term business plans to increase market share and profitability by actively managing financial performance for the business.
• Determines and develops an optimal portfolio of categories to counter competitors\' strategies and respond to customers\' needs.
• Monitors and analyzes findings from competitor and market intelligence data, assesses its impact on the business strategy, and provides periodic feedback to senior management.
• Oversees and provides direction on the long-term plan and strategy for the development of categories within the GMG.
• Oversees and manages the creation of merchandise plans for all categories based on insights gained from merchandise analytics, customer preferences, historical trends, and future outlook.
• Oversees and ensures that the buying function is in compliance with the principal/supplier contract principles to achieve the strategic and financial objectives of the category.
• Defines standards, processes, and procedures, and establishes guidelines to increase the overall efficiency levels of all functions within the GMG.
• Drives category discounts and promotion decisions across GMG, ensuring adequate gross profit (GP).
• Works closely with Loss Prevention to ensure that loss prevention programs are in place across all store locations.
• Formulates and implements store strategies and procedures to maximize sales, profitability, and the commercial performance of all retail outlets for the GMG.
• Oversees and works with retail operations to ensure that store displays and inventory levels are adequate to meet the forecasted sales budget.
• Formulates and develops Key Performance Indicators (KPIs), monitors performance against the plan, and initiates remedial actions in case of discrepancies between actual and expected performance.
• Provides periodic sales and revenue forecasts to senior management in an accurate manner and develops action plans to achieve set revenue targets.
• Stays informed about upcoming competitor services and products, new sales techniques, and market information through research, continued education, and professional growth.

• Defines goals and key performance indicators for each member of the team and ensures the effective implementation of the GMG performance management process.
• Develops talent within the team by providing guidance, mentoring, and coaching to achieve the defined goals.
• Promotes a culture of feedback and coaching in the Business Unit by providing ongoing feedback, identifying development needs, and coaching employees on areas of improvement.

• Bachelor\'s degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Retail General Manager or in a similar senior retail management role, preferably within the sporting industry.
• Strong business acumen with a demonstrated track record of driving sales growth and profitability.
• In-depth knowledge of retail operations, inventory management, visual merchandising, and customer service best practices.
• Excellent leadership skills with the ability to inspire and motivate teams to achieve high performance.
• Strategic thinking and problem-solving abilities, with the capacity to make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Proficiency in retail software and systems.
• Familiarity with Singapore\'s retail market and regulations.

GMG