Job Description

Company DescriptionLVMH Beauty Division has been created few years ago to support each Perfumes and Cosmetic Houses development.Total 15 houses including prestigious one as Perfumes Christian Dior, Guerlain, Givenchy.In this LVMH Beauty Division, a dedicated team to Travel Retail business, has been assigned to develop and to bring to Travel Retail customers a unique client experience with each one of our Maison\xe2\x80\x99s DNA.All Houses are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.LVMH Beauty division to support Houses business development is implementing new IT tools to follow key business KPIs at Retail, sell out, sell in and P&L levels.THE MISSIONWe\xe2\x80\x99re looking for an ambitious Retail Manager which helps us to shape and drive the future growth of Givenchy in Singapore.As Retail Manager Singapore you will be overseeing and implementing the retail strategy for Givenchy in the assigned doors (boutiques, department stores & Sephora). You enjoy networking with retail business stakeholders such as: department store managers, tenant managers, and sales floor manager. Additionally, you have a strong passion to elevate the presentation of our brand is always excellent.You\xe2\x80\x99ll be an inspiring coach of the Beauty Consultants and convey with enthusiasm and passion a strong team spirit.Reporting to: Regional Senior Sales & Retail Manager, South-east AsiaMAIN RESPONSIBILITIES\xe2\x96\xaa Develop and execute the retail strategy, in line with Givenchy\xe2\x80\x99s objectives and enhance the customer experience\xe2\x96\xaa Maximize retail performance, sales growth, and profitability\xe2\x96\xaa Visit boutiques, counters & Sephora stores on a weekly basis, the expectation is to spend 80% of the time in the field\xe2\x96\xaa Monitor sales and inventory levels, analyze data and trends and make informed decisions to drive business growth\xe2\x96\xaa Ensure that visual merchandising, customer service, and operational standards are consistently met across all stores\xe2\x96\xaa Cultivate a close collaborative relationship with retailers, operational local teams and external partners to garner best in class support for brands\xe2\x96\xaa Analyze sales data, key performance indicators (KPIs), and market trends\xe2\x96\xaa Gather monthly sell out data & feedback for analysis vs. target, competitors and shop trend & propose corrective action plans to further strengthen sell out performance.\xe2\x96\xaa Collaborate closely with the regional marketing team to develop effective in-store activations and mechanics to drive the brand\xe2\x80\x99s business and also provide regular constructive feedback of what may help to drive the brand further in terms of customers recruitment, conversion and retention\xe2\x96\xaa Supervise and execute the promotional activities formulated by Marketing department \xe2\x96\xaa Recruit, train, supervise & most importantly motivate the front-line staff (Beauty Consultants & Promoters)\xe2\x96\xaa Lead, plan, deploy and follow through on the monthly sales objectives of the Beauty Consultants and follow-up on achievement.\xe2\x96\xaa Ensure boutique/counter teams mastership and consistent daily use of tools, operating standards in line with Retail Audit SOPs & execution\xe2\x96\xaa Ensure grooming standards, sales technics, product knowledge are well respected.\xe2\x96\xaa Work hand in hand with Training team to recommend & implement the most effective retail actions on training and client satisfaction projects (i.e., consumer survey)\xe2\x96\xaa Manage preparation status and feedback report for each promotional event.\xe2\x96\xaa Look out for opportunities to have extra space, visuals, promotion events etc.QualificationsJOB REQUIREMENTS\xe2\x96\xaa Minimum 5-7 years\xe2\x80\x99 experience in retail industry, preferred in Luxury Beauty industry\xe2\x96\xaa Strong retail operations experience\xe2\x96\xaa High level of ownership, accountability, and initiative\xe2\x96\xaa A \xe2\x80\x98can-do\xe2\x80\x99 attitude and a history of exceeding expectations\xe2\x96\xaa An eye for detail and love for delivering excellence\xe2\x96\xaa Excellent communication skills\xe2\x96\xaa Good team leader for the Beauty Consultants, enthusiastic and dynamic, able to convey a team spirit\xe2\x96\xaa Fluent English mandatory\xe2\x96\xaa Microsoft office (e.g., Excel, Word, PowerPoint)

LVMH Fragrance Brands (Givenchy) (LFB)