Retail Supervisor (changi Airport)

Singapore, Singapore

Job Description


  • Retail supervisors develop operations plans for their teams and make sure those plans are executed.
  • Lead, manage and motivate a team of Retail Associates
  • Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
  • Coach and train Retail Associates on GLOB+ system usage
  • Conduct daily briefings to team members before the start of shift duty
  • To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
  • Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
  • Manage and improve the SOP and procedures related to inventory management at the assigned stores level
  • Able to multitask, while also keeping the customer happy and satisfied
  • Excellent customer service and communications skills to meet the organisation business objectives and exceed customer\xe2\x80\x99s expectations
  • Good leadership skills to effectively oversee and manage the team
  • Supervisors may work a variety of hours that may include nights, weekends, and holidays
  • Retail supervisors may also be required to attend meetings and conferences
  • Any other ad-hoc assignment or project assigned by your superior
Shift timings (subject to changes depending on operating needs):

SHIFT TIMING

Morning Shift

0600 \xe2\x80\x93 1530

0730 \xe2\x80\x93 1700

Afternoon Shift

0930 \xe2\x80\x93 1900

1430 \xe2\x80\x93 0000

1530 \xe2\x80\x93 0100

Requirements
  • At least 3 years travel retail or retail supervisory experience
  • Professional and pleasant personality
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Able to stand for extended periods of time
  • Able to work rotating shifts duties in Changi Airport environment
  • Able to work on weekends and public holidays

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Job Detail

  • Job Id
    JD1369545
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned