Job Description

Responsible for handling the air-waybill control, the customer-billing dispute within the functional requirement of AF/KL group. Optimize, secure the Revenue Integrity process and identify recurring billing issues to improve the invoice quality and minimize revenue leakage.KEY RESPONSIBILITIES:

• Assure timely and quality completeness AWBs sales reporting including all corrections
• Secure overall Revenue Integrity process in AFLS and Traffic matches Sale records
• Analyze errors and patterns of discrepancies
• Signal trend and suggestion for corrective action
• Handling customer disputes and resolve any billing issue in Casslink
• Handle Rate ChangeTool adjustments from the commercial team in AFLS.
• Proactive communication with the commercial teams and the hubs teams (Financial Shared Service Center, WNS, and AFLS Competence Center)
• Act as the knowledge center for the area teams for Sales reporting and invoicing

Knowledge and experience:

• Able to perform all tasks with great accuracy and accountability
• Drive, commitment, and good on follow up skills
• Ability to work under pressure in an evolving environment
• Experience in a commercial and logistics environment, Air Cargo. AWB content is an advantage
• Microsoft Office knowledge is required specifically with a strong emphasis on MS Excel and good knowledge of MS PowerPoint and MS access preferred
• Knowledge of SAP is preferred

Behavioral Competencies:

• Team player with spirit building and maintaining relationships with the team in multiple Asia & Middle East stations and the two (2) hubs.
• Initiative/Proactive
• Strong Analytical skills - draws accurate inferences
• Strong Quality focus and excellence orientation
• Interest in innovation, new technologies & Professional knowledge
• Good Planning and Organizing skills

Job Types: Full-time, Fresh graduate, PermanentSalary: $2,300.00 - $3,200.00 per monthBenefits:

• Employee discount
• Health insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary