Job Description

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group\xe2\x80\x99s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

The incumbent is required to assist in the surveillance function to ensure consistency and scalability in Operational & Business Risk Management Department. He/she is responsible to:

• Monitor the conduct and behaviour of Front Office and Product Management Group staff
• Provide coaching and training to staff being monitored to enable them to meet Policy & Procedure requirements.
• Assist in process enhancements via robotic and data transformation solutions

Responsibilities

• Conduct communication and data loss surveillance to review, escalate and track potential misconduct/suspicious behaviour and data loss incidents.
• Conduct reviews based on a risk-based program to assess that Front Office and Product Management Group staff meets the regulatory requirements and internal policy requirements, primarily on fair dealing practices, client suitability, sales and dealing practices, staff conduct matters and data loss.
• Maintain internal documentation as evidence for surveillance work done.
• Explain surveillance findings to Front Office and Product Management Group.
• Manage stakeholders\' expectations and ensure timely escalation.
• Participate in internal investigation especially relating to matters concerning staff misconduct issues.
• Consolidate and prepare surveillance findings and management reports to Senior Management.
• Collaborate with Front Office and functions within Risk department.
• Assist in process enhancements via robotic and data transformation solutions.

Key stakeholders: Front Office, Product Management Group , Compliance

Qualifications

Requirements

• University degree or equivalent from a reputable institution
• High level of integrity, independent, adaptable and committed with high level of initiative
• Needs to be inquisitive and have strong analytical skills and attention to details
• S trong interpersonal and professional communication skills
• Excellent team and organizational skills working with cross functional stakeholders
• Consummate team player with a positive, pragmatic, flexible and creative approach
• Proficiency in robotic and data transformation solutions such as blue prism and power query/power BI
• Proficiency in Access VBA, Python or other programming skills is a plus

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