Job Description

Room Attendant (Hotel)


As a Housekeeping Attendant (Room Attendant) you will ensure that our guests enjoy a pristine and comfortable stay. Your meticulous attention to detail and commitment to excellence will help create an unforgettable experience for our guests. You will play a vital role in ensuring our guests experience the highest level of comfort and luxury.

What will I be doing?

Guest Room Cleaning:

Clean and service guest rooms daily, including making beds, dusting, vacuuming, and sanitizing bathrooms.

Replenish room amenities and supplies, such as toiletries, towels, and minibar items.

Attention to Detail:

Inspect rooms for cleanliness and ensure all standards are met before marking them as ready for guests.

Report maintenance issues or damages to the supervisor promptly for resolution.

Guest Interaction:

Respond to guest requests for additional items or services promptly and professionally.

Ensure guest privacy and confidentiality while performing room duties.

Public Area Support:

Assist in maintaining cleanliness and order in public areas when required.

Support other housekeeping tasks during high-occupancy periods or special events.

Compliance & Safety:

Follow all safety and hygiene protocols, including the proper handling of cleaning chemicals and equipment.

Adhere to hotel policies regarding lost and found items, room security, and guest privacy.

Process Efficiency:

Manage time effectively to complete assigned tasks within allocated timeframes.

Collaborate with team members to ensure smooth and efficient housekeeping operations.

What are we looking for?

A Housekeeping Attendant (Room Attendant) serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

Planning and organizing Good oral communication Previous experience in Housekeeping Good interpersonal skills Committed to delivering a high level of customer service Excellent standards of cleanliness

It is advantageous in this position if you demonstrate the following capabilities and advantages:

Ability to work in a team Excellent attention to detail Positive Attitude

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!