to support our company's growing operations. This multi-faceted role combines technical expertise with customer-facing sales responsibilities. The ideal candidate is someone willing to go the extra mile for the customer, while not being afraid to get his/her hands dirty when it comes to after-sales support. While we do not discriminate against candidates based on non job-related characteristics, such as age, sex or race, in alignment with national corporate responsibility and local hiring guidelines, applications from
Singaporeans/PRs
will be proritised.
---
The
responsibilities
of such a person are:
Under
Sales
Perform product demonstrations
Meet with customers to understand their needs
Understand product specifications and capabilities
Identify customer's needs and recommend suitable products
Find, generate, log and follow-up on leads
Generate quotations accompanied by technical expertise
Under
Service Technician
Installation, configuration and testing of equipment at customer sites
Repair and troubleshooting works at both customer sites and from the office
Maintain detailed service logs and documentation
Conduct periodic Preventive Maintenance (PM) on equipment
Liaising with suppliers to identify faults/errors
Management of tools and instruments to carry out job successfully
---
Minimum qualifications of our ideal candidate:
Polytechnic Diploma or equivalent (strong experience may be considered in lieu of higher education)
Proven experience in
Business-to-Business
sales (experience in biotech/lab equipment is a plus)
Proven experience in
technical service
and
sales support
---
Other things we look out for:
Good troubleshooting and
problem solving skills
, or ability to think out of the box to mitigate issues
Able to travel
around locally with ease (transport allowance included)
Independence and self-reliance
while following rules and guidelines set out by our company and customer's firm
Good time and personal schedule management
Good computer skills for efficient task handling and switching
Open/Growth mindset and
willingness
to incorporate new sales/service methods (which require feedback and tweaking)
Interest to learn and understand products beyond applicant's current knowledge
Proactive mindset to contribute ideas to streamline and improve workflow
Communicative characteristic to address problems within and outside the company
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Things to note about the job:
Physical fitness is important, as the role may involve occasional handling of heavy equipment (e.g. compressors or entire units), depending on project needs
Candidate will be required to travel frequently with own transport (company will provide transport allowance)
We prioritise applicants who state their citizenship (
please state 'Singaporean'/'non-Singaporean' as we do not discriminate against which country)
Successful or prospective candidates may be invited to begin their employment earlier than the mentioned expected start date
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What the working arrangement would be like:
Mix of office desk job, traveling from site-to-site, customer visits and working at customer site (depends on needs of the firm from week-to-week)
---
Why join Palico Biotech:
Good work-life balance
Commission incentives
on top of competitive salary
Ongoing local training and rare/occasional short term overseas training (both sales and service)
Comprehensive corporate insurance
Opportunities for career growth within company and skill development
Assured
job security/stability
for applicants with a positive mindset
Job Type: Full-time
Pay: $2,100.00 - $2,500.00 per month
Benefits:
Dental insurance
Free parking
Health insurance
Education:
Local Polytechnic Diploma (Preferred)
Experience:
sales: 1 year (Preferred)
technical: 1 year (Preferred)
Willingness to travel: