Job Description

Position: Sales & Technical Engineer

1.RESPONSIBILITY:
- Develop New Sales & Maintain existing customers (SI & PEU)
- Conduct product demonstration proficiently to customers (Sales and/or Technical)
- Technical Support: Providing Pre & after sales technical support to customer
- Management and Monitoring of Inventory stock movement and status
- Gather market intelligence on customer activities, projects and sales forecasts
- Follow up with deliveries and backlog orders efficiently

2.SKILLS REQUIRED:
- Candidate in this position are required to have responsibility and ability solve technical issues with both Factory and/or customers amicably.
- Candidate must have the capability to identify and proposed a suitable solutions/products in relations to customer needs and requirements.

3.ACCOUNTABILITY:
- Attend to new sales enquiry, build relationships with current and new customer base.
- Technical representation to Security Professionals, Security Consultants, Systems Integrators and PEU's
- Testing and troubleshooting of faulty products both indoors and on sites (if required)
- Promoting ASSA ABLOY brands to the end user, selling to the system integrators and/or distributors.
- 40% focus on account management and new sales / 60% focus on technical & sales support
- Management and accountability of inventory & Non-inventory stocks both in-house and 3rd party warehouse
- Management of Warranty Claims/ Key Codes for customers with proprietary systems
- Maintenance of AAS office Access Control systems
- Provide technical support and product training to Professional end-users, system integrators and distributors
- Liaise with ASSA ABLOY personnel to maximise customer service levels.
- Preparation of Sales Promotional and/or marketing catalogues/materials for Sales purposes
- Follow up with Factories and/or customers for Replacements products/parts
- Attend Sales Meetings, Product Promotions/Seminars, Training Sessions and other industry related functions when required.
- Ensure clients are kept up to date with appropriate Catalogues, Samples and Point of Sale material.
- Ensure
5% failure rates for all new batch of goods

QUALITY:
- To respond and perform all assigned Corrective Actions.
- Customer liaison.
- Maintain ISO 9000 compliance.
- Support continuous improvement philosophies.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Singapore, SG, 348615

Engineering & Science

0-10%

Entry level

30-Nov-2022