Job Description

DescriptionJob Title: Sales AssociateLocation: ION Orchard BoutiqueReporting To: Boutique ManagerWho we areAt Monica Vinader, we\'re on a mission to prove that buying better, wearing longer and doing better don\'t have tobe mutually exclusive. From our commitment to making the most sustainable jewellery we can using preciousmaterials, to the timeless style and endless versatility of our pieces, we are driven to making everyday \xef\xac\x81nejewellery accessible and affordable.We are digital \xef\xac\x81rst, customer obsessed, female led and inclusive, focused on creating meaningful relationshipswith our community, who we owe our success to. We are looking for someone special to join our team to help usmake luxury something we can all enjoy everyday.Where we need your helpWe have all the makings of an iconic brand - beautiful products that are timeless and designed to last, servicethat exceeds our customers expectations, a passionate founder that cares deeply about doing what is right anda loyal and growing community who advocate for us.What you\'ll doDriving Sales and Exceptional Customer Experience\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8fAchieve individual sales and KPI targets through delivering exceptional service to customers.Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision.Deliver in store services with con\xef\xac\x81dence (eg: engraving and aftercare).Supporting the Team\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8fComply with company policies and procedures at all times.Follow guidelines and instruction to ef\xef\xac\x81ciently deal with Boutique tasks in a fast paced environment.Exceptional personal grooming and presentation.Delivering Ef\xef\xac\x81ciencySupport the management team to deliver operational tasks (eg: stock takes, visual merchandising\xe2\x97\x8fguidelines, stock deliveries).What you\'ll bring\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8fA customer \xef\xac\x81rst attitude and a desire to drive sales.Excellent communication and interpersonal skills.Prepared to go the extra mile to ensure customer expectations are achieved.Ability to work as part of a team.Ability to work well under pressure in a fast paced environment.Positive, proactive and able to work to direction.To be successful at Monica Vinader...Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea,Norfolk, NR23 1SHPage 1 of 3\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8f\xe2\x97\x8fYou are a doerYou\'re a team playerYou\'re humbleYou are honest, straightforward and transparentYou are a good teacher/mentor (approachable and accessible)You want to get your hands dirtyYou solve problemsYou are resilientYou are \xef\xac\x82exibleYou are entrepreneurial, smart, and passionateIf you don\'t know something, you say so. Then go \xef\xac\x81gure it out quicklyYou love working in a creative environmentYou have a sense of humourYou are an insatiable learnerAdditional RequirementsAbility to document your authorisation to work in the United Kingdom.Travel RequirementsTravel to our other Boutiques and Concessions may be requiredOur Aims and ValuesOur mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customerservice. We are:Customer ObsessedOur customers are at the core of everything we do. We will always deliver an outstanding and personalexperience to them every time they interact with us, to ensure their ongoing support and loyalty.CaringWe treat people with respect, as we would want to be treated. We are apolitical and assume good intentions inothers. We are open and honest with each other while ensuring we take an empathetic and supportiveapproach.Fast PacedWe are passionate about what we do, and we want to reach as many customers as fast as we can. We combinefocus with pragmatism and \xef\xac\x82exibility so that we can move at pace in whichever direction we need to take.ExceptionalWe have a relentless desire to continually learn and improve to ensure our products and approach areexceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.CommercialWe focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other tomake sure we make decisions and take actions that create value for our business and our customers.Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea,Norfolk, NR23 1SHPage 2 of 3Monica Vinader as a global business makes the following inclusive culture pledge:Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainablechanges to ensure that career opportunities and progression are open to all. We commit to celebrating thediverse voices of our employees, partners, and the customers we serve.This job description is not intended to be an exhaustive list of duties to be performed by the employee. This jobdescription may be altered to re\xef\xac\x82ect the business needs of the company.Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea,Norfolk, NR23 1SHPage 3 of 3At Monica Vinader, we\'re on a mission to prove that buying better, wearing longer and doing better don\'t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable. We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday. Further information is available at www.monicavinader.com

Monica Vinader