Job Description

SALES COORDINATOR Responsibilities . Coordinate sales team by managing schedules, filing important documents and communicating relevant information. . Helping the sales team to improve their produc SALES COORDINATOR Responsibilities . Coordinate sales team by managing schedules, filing important documents and communicating relevant information. . Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. . Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. . Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. . Respond to complaints from customers and give after-sales support when requested. . Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. . Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. . Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department. . Making the company's products and services as attractive to potential customers as possible. . Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date. . Support senior management by completing orders and keeping customers informed of delays and delivery dates. . Attend essential sales training meetings and develop an understanding of all the company's services and products. . Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports. . Typing business letters, memorandums, standard operation forms, reports and other correspondence in an accurate and timely manner as directed. . Creates new and innovative ideas to sell products. . Assists the marketing department in new marketing campaigns. . Assist in the preparation and organising of promotional material or events. . Monitor the team's progress, identify shortcomings and propose improvements. . Ensuring adherence to laws, regulations, and policies. Requirements and skills . Bachelor's or associate's degree in related fields is preferred. . Proven working experience as sales coordinator.. . Proficient in all Microsoft Office applications. . Proficiency with computerised financial systems, such as , databases, payment processing, excel spreadsheets, payroll services. . Strong IT skills, including database development. . Strong business sense and industry expertise. . Able to handle numerous time critical assignments simultaneously. . Strong analytical, organisational, and creative thinking skills. . Excellent communication, interpersonal, and customer service skills. . Excellent verbal and written communication abilities across all levels of an organisation. . Strong budget development and oversight skills. . Solid understanding of financial management. . Strong Leadership,Conflict Management,Decision-Making,People Management,Competitive analysis,Management proficiency,Supply management,Customer service,Presentation skills,Analysing information,Problem Solving,Planning and Teamwork,Critical Thinking skills. . Time-management and organisation skills . Certified professionals are preferred. . The Ability to multitask and work under pressure. . Availability to work within opening hours (e.g. evenings, holidays, weekends).