Job Description

Purpose and Scope

We are seeking dedicated individual to join our team and support our sales efforts in achieving business goals. As a Sales Coordinator, you will be responsible for managing various administrative tasks and ensuring seamless coordination between the sales team, customers, and internal departments.

Key Roles and Responsibilities

Serve as the primary point of contact for customers' enquiries, providing prompt and accurate information and resolving issues when needed. Prepare quotations, and service agreements. Assist with the update and tracking of renewal service agreement details and documentation. Maintain customers database, update customer records and service agreement details. Collaborate with internal stakeholders such as Operations, Finance, Group Digital to ensure timely delivery of service requirements, and resolve any immediate credit and IT issues. Assist in prospecting new leads and business opportunities through telemarketing. General filing and administrative duties Any other ad-hoc duties as assigned from time to time.

Qualification, Skills and Experience

Diploma in Marketing and/or Business Management with 3 to 5 years experience in sales support, customer service, or administrative role. Excellent organisational skills and attention to details, with the ability to prioritise tasks and manage multiple deadlines effectively. Good communication and interpersonal skills Proactive, self-motivated, and able to work independently as well as a good team player. * Proficient in Microsoft Office - Words, Excel