Handle enquires from customers through/from/via emails, faxes, telephones, letters, or other communication channels
Advise customers of product availabilities, delivery dates, delivery location etc
Ensuring the accuracy and timely processing of customers orders.
Prepare documentary supports, input orders into company computers system and monitor the status
Take special orders for items not in stock, or not normally in stock and notify customers when items are available or have arrived in close coordination with the supply chain executive and warehouse management
Take care of filing correspondence, coordinate, handle shipping and delivery documents, and negotiate LC to banks
Processing documents for sales meeting, tracking sales records and take parts in sales meeting
Collaboration with other department; contact technical department for example to deal with products or technical queries. Contact account department for example to deal with customers payment, deposits, refunds and stock returns etc. Contact supply chain for processing of PR/PO, logistic to agree on delivery date
Handle independently all shipping and customs invoice and liaise with company forwarders and shipping agents
Prioritizing various tasks to ensure efficiency so that all commitments can be met, changing those priority quickly and seamlessly if needed
Processing and updating of PO/records in the system
Verify orders confirmation against PO/System, inform supply chain for any discrepancy
Verify supplies invoices against PO/System
Negotiate rate with company appointed forwarders for best possible rate in line with the companys buying policy
Coordinate all inbound traffic, maximizing cost effectiveness and tracking all consignments
Requirements:
Candidate must possess at least a professional certificate/ GCE O Level NITEC, Diploma, or equivalent
At least 2- 3 year(s) of working experience in the related field is required for this position
Ability to work under pressure in a fast paced environment
Self-motivated with ability to adapt to changes
knowledge in Microsoft Office
ID: \xef\xbb\xbfQX4W46YR Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified Email resume to reeve.lim@peopleprofilers.com People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705. Tel: 6950 9740 / 9640 5305 http://www.peopleprofilers.com EA License Number: 02C4944 Registration Number: R1330005 Posting Personnel: Reeve Lim Kok Kiong
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